Returns & Exchanges Policy
Last updated: June 2026
At Tulip Jewels & Beauty, your satisfaction means everything to us. However, due to the nature of our products and for hygiene and safety reasons, all sales are final.
No Returns or Exchanges
We do not accept returns, exchanges, or cancellations once an order has been placed. This policy applies to:
- Ready-to-ship items
- Made-to-order items
- Custom and personalised pieces
- Earrings and all other jewellery items
We recommend reviewing your order carefully before completing your purchase.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 24 hours of delivery with the following:
- Your order number
- A clear description of the issue
- Photographs of the item and its packaging
We will review your case and work with you to find a suitable resolution.
Order Changes & Cancellations
Once an order has been placed, we may not be able to accommodate changes or cancellations. Please ensure all product selections and shipping details are accurate before checking out.
Contact Us
For any order-related queries, please reach out to us at: contact-us@tulipjewelsnbeauty.com